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Customer Service Developer
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Mission
Customer Service Developer
Archived
2 Missions
5 Module
5 Challenges
16 Std. 45 Min.
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In this mission, students learn how to customize a Pega Customer Service™ application. Students can configure a chatbot with Digital Messaging and...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
Archived
2 Missions
8 Module
8 Challenges
10 Std. 15 Min.
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Foundation
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Mission
Data and Integration Foundation
Archived
13 Module
10 Challenges
9 Std. 50 Min.
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Begin your journey to learn about Pega’s Data and Integration capability.
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
Archived
8 Module
8 Challenges
6 Std. 40 Min.
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Continue learning about data and integration using Pega Platform™.
Data Model Design
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Mission
Data Model Design
Archived
2 Module
4 Challenges
4 Std.
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The Data Modeling mission covers modules and topics required to design a data model that facilitates reuse and simplifies maintenance of the...
Data Scientist
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Mission
Data Scientist
Archived
8 Module
12 Challenges
9 Std. 50 Min.
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Mission
Decisioning Consultant
Archived
3 Missions
2 Module
1 Challenge
22 Std. 20 Min.
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Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
Deployment and Testing Design
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Mission
Deployment and Testing Design
Archived
2 Module
1 Challenge
2 Std. 34 Min.
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The Deployment and Testing mission is an advanced mission for senior system architects who are ready to take on the lead system architect (LSA) role...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
Archived
4 Module
3 Challenges
2 Std. 35 Min.
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Infinity Front-End Foundation
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Mission
Infinity Front-End Foundation
Archived
4 Module
4 Challenges
5 Std. 35 Min.
Pega Platform 8.6 -
This mission will illustrate several core concepts around front-end technologies (HTML, CSS and Javascript) and how they apply to front-end...