Design reports to analyze case data and provide insight into processes and workflows.

Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

Configure data types based on external data models to simplify integration with external systems.

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...

The design of background processing is crucial to meeting business service levels and automating process. Background processes must be carefully...

It is not enough to know how to configure reports. There can be multiple solutions to the same problem, one superior to the others. There can be...

Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts provide a more aesthetic and flexible format.