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Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Module

    3 Challenges

    1 Std. 30 Min.

    Pega Customer Service 8.7
    Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Creating Customer Service data sources

  • Modul

    Creating Customer Service data sources

    1 Thema

    10 Min.

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Integrating external data

  • Modul

    Integrating external data

    2 Themen

    20 Min.

    Pega Customer Service 8.8
    Visible to: All users
  • In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...

Mentored Training: Lead System Architect

  • Instructor Led Training

    Mentored Training: Lead System Architect

    16 days

    Pega Infinity
    Visible to: All users
  • The Pega Mentored Training program allows Pega developers to remain on billable projects while still developing their skills in a timely manner. This...

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