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5 Std. 15 Min.
Continue learning about case management using Pega Platform™.
1 Std. 30 Min.
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...
Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...
The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...
GoGoRoad-Stakeholder möchten Gebietsleitern gestatten, mit zunehmendem Servicewachstum neue Lieferanten als Dienstanbieter hinzuzufügen. Handelt es...
GogoRoad is experiencing a large number of failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...
At TGB, candidates for an open position are interviewed by multiple team members. The existing interview process in the HRApps application only allows...
At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...
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