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Case Management Intermediate

Constellation Adoption

  • Mission

    Constellation Adoption

    5 Module

    11 Challenges

    12 Std. 10 Min.

    Pega Platform '23 Visible to: All users
  • Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.

    Note: This...

User Experience (UX) Design

End-to-end Pega Customer Decision Hub Implementation

  • Mission

    End-to-end Pega Customer Decision Hub Implementation

    22 Challenges

    9 Std. 25 Min.

    Visible to: All users
  • The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...

Pega Customer Service Case Management Edition

  • Mission

    Pega Customer Service Case Management Edition

    2 Module

    3 Challenges

    1 Std. 30 Min.

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Preparation for 1:1 Customer Engagement Implementation

Senior System Architect

Extending Service-Level Agreement configurations

Localizing application content

Building the customer analytical data model

  • Modul

    Building the customer analytical data model

    9 Themen

    1 Std. 55 Min.

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

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