Skip to main content

Search

Email Bots for Pega Customer Service

Creating a case from email

Creating custom tabs

  • Modul

    Creating custom tabs

    2 Themen

    25 Min.

    Visible to: All users
  • Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...

Routing email based on content

Training the email bot

Configuring customer verification

Creating a case from an email

Routing email based on content

Suggesting a reply based on email content

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice