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Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    8 Module

    7 Challenges

    5 Std. 40 Min.

    Für alle Benutzer sichtbar
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Module

    1 Std. 38 Min.

    Pega Platform 8.4 Für alle Benutzer sichtbar
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Configuring chat queues and routing

  • Modul

    Configuring chat queues and routing

    5 Themen

    40 Min.

    Für alle Benutzer sichtbar
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

  • Modul

    Configuring Digital Messaging Manager

    7 Themen

    1 Std. 5 Min.

    Für alle Benutzer sichtbar
  • The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

Digital messaging

  • Modul

    Digital messaging

    4 Themen

    30 Min.

    Für alle Benutzer sichtbar
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Setting chat and messaging behavior

  • Modul

    Setting chat and messaging behavior

    5 Themen

    40 Min.

    Für alle Benutzer sichtbar
  • Chat and messaging configuration options define the properties for all the individual channels that support conversations between customer service...

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