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Application Development Intermediate

Pega Voice AI

  • Mission

    Pega Voice AI

    8 Module

    3 Std. 20 Min.

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Senior System Architect

Activities

Activities and Automations

  • Modul

    Activities and Automations

    3 Themen

    35 Min.

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Background processing

Circumstancing Case processing

Debugging system performance

Measuring system performance

Promoting rule reuse with relevant records

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