In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...

Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...

Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.

User management is fundamental to the successful implementation of a Pega Platform™ application.   

As a Pega Business Architect, in order to...

Learn the roles of users with access to Robot Manager, the process of creating users and departments, the process of maintaining users and departments...

As a Pega Business Architect, understanding Case relationships enables you to design Pega Platform™ solutions that solve complex business processes...