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Always-On Outbound Customer Engagement

Cross-Sell on the Web Extended

Decisioning Consultant

End-to-end Pega Customer Decision Hub Implementation

  • Mission

    End-to-end Pega Customer Decision Hub Implementation

    22 Challenges

    9 Std. 25 Min.

    Visible to: All users
  • The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...

Pega Customer Decision Hub Foundation

Pega Digital Messaging

Preparation for 1:1 Customer Engagement Implementation

Building the customer analytical data model

  • Modul

    Building the customer analytical data model

    9 Themen

    1 Std. 55 Min.

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • Modul

    Building the Customer Insights Cache

    9 Themen

    1 Std. 45 Min.

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Digital messaging

  • Modul

    Digital messaging

    3 Themen

    25 Min.

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

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