Continue learning about case management using Pega Platform™.

Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Developers must determine how an implemented Citrix environment configuration can impact a robotic solution's development by recognizing design...

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts...

Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...

In Pega Platform™, you can add pre- and post-processing actions to a flow action to manipulate data. These actions enable you to add related tasks to...

Learn how Pega Platform™ manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production...