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Application Development Intermediate
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Mission
Application Development Intermediate
7 Module
7 Challenges
8 Std. 20 Min.
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Take the next step in your journey towards mastering Application Development.
Hinweis: The example applications and challenge applications in this mission...
Case Management Intermediate
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Mission
Case Management Intermediate
5 Module
5 Challenges
5 Std. 15 Min.
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Continue learning about case management using Pega Platform™.
Hinweis: The example applications and challenge applications in this mission are built on...
Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
10 Module
10 Challenges
13 Std. 40 Min.
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Data and Integration Intermediate
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Mission
Data and Integration Intermediate
6 Module
7 Challenges
5 Std. 55 Min.
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Continue learning about data and integration using Pega Platform™.
Hinweis: The example applications and challenge applications in this mission are built on...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Module
3 Challenges
2 Std. 35 Min.
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
End-to-end Pega Customer Decision Hub Implementation
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Mission
End-to-end Pega Customer Decision Hub Implementation
22 Challenges
9 Std. 25 Min.
Pega Customer Decision Hub 8.8 -
The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Module
5 Challenges
3 Std. 54 Min.
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Government Platform Technical Applications
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Mission
Pega Government Platform Technical Applications
1 Mission
6 Challenges
8 Std. 9 Min.
Pega Government Platform 8.7 -
Pega Government Platform™ provides a comprehensive set of building blocks to accelerate the development of public sector applications. This mission...
Pega Voice AI
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Mission
Pega Voice AI
8 Module
2 Std. 50 Min.
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Preparation for 1:1 Customer Engagement Implementation
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Mission
Preparation for 1:1 Customer Engagement Implementation
3 Module
10 Challenges
6 Std. 50 Min.
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...