Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

Set up App Factory and learn about the persona-based experiences that come enabled out-of-the-box. 

Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Learn how Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and...

Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.

In this module, learn where to use a mashup and mashups fit into the design of a Pega Platform™ solution. You review the importance of using design...

Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...

Examine the important relationship between the Case Type Data Model, Field Types, and the Constellation UI.

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...