Take the next step in your journey towards mastering Application Development.

Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...

This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...

Building upon the foundational knowledge acquired in the System Architect mission, the Senior System Architect mission continues the journey to...

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...

Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.

Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.