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Defining a customer Microjourney

Tracking and auditing changes to data

Low-code defined

Digital messaging

  • Modul

    Digital messaging

    3 Themen

    25 Min.

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

The Discover phase and your MLP

  • Modul

    The Discover phase and your MLP

    12 Themen

    1 Std. 55 Min.

    Visible to: All users
  • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

Pega Express introduction

Pega Express phases

Low code during the Build phase

  • Modul

    Low code during the Build phase

    5 Themen

    55 Min.

    Visible to: All users
  • In the Build phase of Pega Express, you use Pega's low-code development platform to configure and test your application. Pega Platform leverages...

Pega Express CDH Delivery

  • Modul

    Pega Express CDH Delivery

    1 Thema

    20 Min.

    Pega Customer Decision Hub 8.5 Visible to: All users
  • Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...

Pega Express testing and validation

  • Modul

    Pega Express testing and validation

    6 Themen

    1 Std. 15 Min.

    Visible to: All users
  • The goal of the Pega Express approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform provid...

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