Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...

Pega Platform™ provides the Create PDF automation, which allows you to attach a screenshot of a view to the case in PDF format.

Learn about Pega’s application development capability and how you can create applications using low-code tools like App Studio.

Project team members use Agile Workbench to create, view and update user stories, bugs, and feedback items related to application development. The...

Automate more advanced business processes such as obtaining approvals, configuring alternate stages, and establishing agreed-upon goals and deadlines...

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Assign responsibility for completing a task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.