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Business Architect

Low-Code App Builder Extended

Modular Enterprise Reuse Foundation

  • Mission

    Modular Enterprise Reuse Foundation

    4 Module

    2 Std. 25 Min.

    Visible to: All users
  • This mission presents the foundational knowledge required to understand Pega's guidance on enterprise reuse and modular business architecture best...

System Architect

Gaining insight into business efficiency

Exploring application data with Insights

Evaluating application data with Insights for Business Architects

Configuring a dashboard

Creating a Rule

Monitoring your contact center with Insights

  • Modul

    Monitoring your contact center with Insights

    2 Themen

    15 Min.

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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