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Accelerating revenue through channel partners

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    Accelerating revenue through channel partners

    3 Themen

    20 Min.

    Für alle Benutzer sichtbar
  • Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...

Accessing sourced data in a case

Achieving better results with Pega Sales Coach

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    Achieving better results with Pega Sales Coach

    1 Thema

    10 Min.

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  • Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

Adapters

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    Adapters

    7 Themen

    42 Min.

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  • There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...

Adding members to the sales team

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    Adding members to the sales team

    2 Themen

    15 Min.

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  • A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...

Adding more tracking time periods for contact policies

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    Adding more tracking time periods for contact policies

    2 Themen

    25 Min.

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  • Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Adding optional actions to a workflow

Advanced background processing

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    Advanced background processing

    5 Themen

    44 Min.

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  • The design of background processing is crucial for meeting business service-level agreements and automating processes. Background processes must be...

AI and robotic automation

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    AI and robotic automation

    1 Thema

    10 Min.

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  • Artificial intelligence (AI) and robotic automation technology changes the way people work. AI and robotics both automate work, each in a different...

Analyzing customer distribution using Pega Value Finder

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    Analyzing customer distribution using Pega Value Finder

    2 Themen

    20 Min.

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  • Learn how Pega Value Finder can be used to discover areas of improvement in the next-best-action strategy and adjust the engagement policies to create...

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