Learn about the basic concepts behind accessibility, disability, and the impact of inclusive design.

For Dragon Naturally Speaking users, leverage...

Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

Configure the structure and refresh strategies for Data Pages to optimize the retrieving, refreshing, and persistence of data for Case processing.

Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...

Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.