Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

CSRs receive...

The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...

Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

The business partners in the Human Resources (HR) department request two reports.

The first report must track the progress of candidate Cases...