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Pega Constellation Design System
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2 Std. 35 Min.
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
4 Std. 25 Min.
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
14 Std. 30 Min.
Discover how you can use Pega Robot Manager™ to manage attended and unattended automations in your enterprise. Learn how Pega Robot Manager fits into...
1 Std. 15 Min.
Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for this technology and differentiate between attended and unattended...
2 Std. 50 Min.
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
3 Std. 35 Min.
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
19 Std. 25 Min.
Learn the basic automation functionality, configuration options, intelligent recording and interrogation methods, process flow, terminology, and core...
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