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Suggesting a reply based on email content
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Challenge
Suggesting a reply based on email content
4 Aufgaben
15 Min.
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Testing a mixed-mode robotic solution for Citrix
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Challenge
Testing a mixed-mode robotic solution for Citrix
4 Aufgaben
20 Min.
Pega Robotic Automation 19.1 -
ABC Enterprises requests that your development team finish the testing to verify the Citrix automation architecture. You must test the connectivity...
Training the email bot to understand topics
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Challenge
Training the email bot to understand topics
1 Aufgabe
15 Min.
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U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...
Using breakpoints and diagnostic logs
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Challenge
Using breakpoints and diagnostic logs
3 Aufgaben
20 Min.
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The CRM application does not require a user name or password to access the data. As a result, the project documentation requires writing a log entry...
Using Pega Robot Simulator
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Challenge
Using Pega Robot Simulator
4 Aufgaben
55 Min.
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MyTown wants to use Pega Robot Simulator to mimic a multi-robot scenario for specific work groups and assignment types. By simulating the scenario...