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Application Development Intermediate
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Mission
Application Development Intermediate
7 Module
7 Challenges
8 Std. 20 Min.
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Take the next step in your journey towards mastering Application Development.
Hinweis: The example applications and challenge applications in this mission...
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Module
5 Challenges
3 Std. 54 Min.
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Preparation for 1:1 Customer Engagement Implementation
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Mission
Preparation for 1:1 Customer Engagement Implementation
3 Module
10 Challenges
6 Std. 50 Min.
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Activities
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Modul
Activities
2 Themen
25 Min.
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Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and automations
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Modul
Activities and automations
3 Themen
35 Min.
Pega Platform 8.8 -
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
Background processing
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Modul
Background processing
4 Themen
50 Min.
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Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Building the customer analytical data model
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Modul
Building the customer analytical data model
9 Themen
1 Std. 55 Min.
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Circumstancing case processing
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Modul
Circumstancing case processing
4 Themen
40 Min.
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Create variations of a rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business...
Creating a case from email
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Modul
Creating a case from email
2 Themen
20 Min.
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Preparing Customer Decision Hub for development
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Modul
Preparing Customer Decision Hub for development
3 Themen
40 Min.
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Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...