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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation. CSRs receive...

Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...

Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...

Employees undergo an evaluation period to regularly assess their performance as new hires during the employee evaluation process. To check the status...