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Adding more tracking time periods for contact policies

  • Modul

    Adding more tracking time periods for contact policies

    2 Themen

    25 Min.

    Visible to: All users
  • Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Adding optional Actions to a workflow

Additional toolbox options for automations

  • Modul

    Additional toolbox options for automations

    9 Themen

    1 Std. 5 Min.

    Pega Robotic Automation 22.1 Visible to: All users
  • In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...

Advanced authoring

  • Modul

    Advanced authoring

    3 Themen

    25 Min.

    Pega Customer Service 8.8 Visible to: All users
  • In this module you learn how to import content into Pega Knowledge from an external source such as a legacy content system or a translation services...

Alert and Investigation Management accelerator

  • Modul

    Alert and Investigation Management accelerator

    3 Themen

    50 Min.

    Pega Client Lifecycle Management for Financial Services '23 Visible to: All users
  • Reusing assets from Pega Platform™ and Pega Foundation for Financial Services, the Alert and Investigation Management (AIM) accelerator provides a...

Analyzing customer distribution using Pega Value Finder

Analyzing the effect of business changes using Pega Scenario Planner

Analyzing the results of simulations using reports

App Factory advanced configurations

  • Modul

    App Factory advanced configurations

    1 Thema

    12 Min.

    Visible to: All users
  • Utilize the DevOps, reuse, automation, and collaboration capabilities to get the most out of App Factory.

App Factory application life cycle

  • Modul

    App Factory application life cycle

    3 Themen

    37 Min.

    Platform Visible to: All users
  • Learn about the repeatable application life cycle enabled by App Factory and how to extend and configure the life cycle based on the needs of your...

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