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Low-Code App Builder Extended

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Module

    5 Challenges

    3 Std. 54 Min.

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  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Module

    1 Std. 38 Min.

    Für alle Benutzer sichtbar
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Gaining insight into business efficiency

Exploring application data with Insights

Creating a case from email

  • Modul

    Creating a case from email

    2 Themen

    20 Min.

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  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Customizing a dashboard

Designing reports with multiple sources

  • Modul

    Designing reports with multiple sources

    6 Themen

    1 Std. 5 Min.

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  • Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...

Digital messaging

  • Modul

    Digital messaging

    4 Themen

    30 Min.

    Für alle Benutzer sichtbar
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Email bot cases and responses

  • Modul

    Email bot cases and responses

    2 Themen

    25 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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