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Auto-balancing in Pega Robot Manager

  • Modul

    Auto-balancing in Pega Robot Manager

    5 Themen

    30 Min.

    Pega Robot Manager 8.5.2 Für alle Benutzer sichtbar
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Creating a case from email

  • Modul

    Creating a case from email

    2 Themen

    20 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Implement PDF files in robotic automations

  • Modul

    Implement PDF files in robotic automations

    8 Themen

    59 Min.

    Pega Robotic Automation Für alle Benutzer sichtbar
  • The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...

Reviewing log files

Routing email based on content

  • Modul

    Routing email based on content

    3 Themen

    25 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Training the email bot

  • Modul

    Training the email bot

    2 Themen

    20 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...

Creating a case from an email

Creating a robotic test solution for Citrix

  • Challenge

    Creating a robotic test solution for Citrix

    6 Aufgaben

    30 Min.

    Robotic Process Automation Für alle Benutzer sichtbar
  • The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...

Dismissing a Citrix logon window

  • Challenge

    Dismissing a Citrix logon window

    4 Aufgaben

    20 Min.

    Robotic Process Automation Für alle Benutzer sichtbar
  • As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...

Reviewing log files

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