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Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Module

    5 Challenges

    3 Std. 54 Min.

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  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Module

    1 Std. 38 Min.

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  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Managing application access

Application security

  • Modul

    Application security

    7 Themen

    1 Std. 25 Min.

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  • Learn how to authorize users to define roles and assign privileges to members of an access group.

Attribute-based access control

  • Modul

    Attribute-based access control

    5 Themen

    1 Std. 5 Min.

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  • Configure attribute-based access control to enforce security requirements for a specific case or data instance, based on case or session data.

Inviting users to an application

Configuring security policies

Creating a case from email

  • Modul

    Creating a case from email

    2 Themen

    20 Min.

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  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Tracking and auditing changes to data

Digital messaging

  • Modul

    Digital messaging

    4 Themen

    30 Min.

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  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

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