Tools and knowledge to help you succeed.
Looking for instructor-led training?
1 day 1 Std. 10 Min.
Begin your journey as a business architect with the Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
3 Std. 54 Min.
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
8 Std. 45 Min.
Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...
1 Std. 38 Min.
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
1 Std. 30 Min.
Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Learn how case types represent a customer Microjourney™ from beginning to a desired outcome. Design the life cycle of a case type as a series of steps...
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
1 Std. 55 Min.
Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Pega Express™ is a light, design-focused delivery methodology that combines Pega's low-code experience, best practices in application development, and...
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