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Application Development Intermediate

  • Mission

    Application Development Intermediate

    7 Module

    7 Challenges

    8 Std. 20 Min.

    Für alle Benutzer sichtbar
  • Take the next step in your journey towards mastering Application Development.

    Hinweis: The example applications and challenge applications in this mission...

Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Module

    5 Challenges

    3 Std. 54 Min.

    Für alle Benutzer sichtbar
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Activities

Activities and automations

  • Modul

    Activities and automations

    3 Themen

    35 Min.

    Pega Platform 8.8 Für alle Benutzer sichtbar
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...

Background processing

Circumstancing case processing

Creating a case from email

  • Modul

    Creating a case from email

    2 Themen

    20 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Promoting rule reuse with relevant records

Reviewing log files

Routing email based on content

  • Modul

    Routing email based on content

    3 Themen

    25 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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