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5 Std. 40 Min.
Continue learning about data and integration using Pega Platform™.
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
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Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
The IT department is adding the ability for users to work on an internal portal. They submitted a requirement to display open positions within TGB to...
Requests for roadside assistance must identify the vehicle so that a service provider can prepare for the service call. For example, certain vehicles...
As part of each candidate case, TGB performs a background check on the applicant. As part of the background check, a SOAP connector is invoked to...
The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...
Human Resources (HR) business partners use a legacy application to locate discount services available to employees near their home location. This...
The Candidate case type assigns a case to the RecruitingWB work queue for final management approval. Hiring some positions can become a high priority...
Recruiters require a way to quickly differentiate candidate cases during the Interview stage. To clarify reporting on candidate cases, recruiters have...
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