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Looking for instructor-led training?
Case Management Foundation
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Mission
Case Management Foundation
14 Module
14 Challenges
7 Std. 55 Min.
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Begin your journey to learn about Pega’s Case Management capability.
Case Management Intermediate
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Mission
Case Management Intermediate
5 Module
5 Challenges
5 Std. 20 Min.
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Continue learning about case management using Pega Platform™.
Low-Code App Builder
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Mission
Low-Code App Builder
10 Module
9 Challenges
10 Std. 10 Min.
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An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.
Low-Code App Builder Extended
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Mission
Low-Code App Builder Extended
1 Mission
18 Module
18 Challenges
22 Std. 35 Min.
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Continue learning about low-code application development using Pega Platform™.
Pega Digital Messaging
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Mission
Pega Digital Messaging
7 Module
5 Challenges
3 Std. 54 Min.
Pega Customer Service 8.6 -
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Email Bot Foundation
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Mission
Pega Email Bot Foundation
4 Module
5 Challenges
4 Std. 25 Min.
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Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Pega Low-Code App Factory
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Mission
Pega Low-Code App Factory
4 Module
1 Std. 38 Min.
Pega Platform 8.4 -
At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...
Pega Process AI Essentials
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Mission
Pega Process AI Essentials
8 Module
7 Challenges
5 Std. 40 Min.
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In recent years, artificial intelligence (AI) has proven to generate significant business value for organizations that use AI to improve their...
Adding a duplicate case type search
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Challenge
Adding a duplicate case type search
3 Aufgaben
10 Min.
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InsCorp wants to ensure that only one assistance request case is processed for each request. Customers that send assistance requests might have...
Adding optional actions to a workflow
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Challenge
Adding optional actions to a workflow
1 Aufgabe
5 Min.
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InsCorp wants to ensure that customers can cancel service requests at any time. To support co-production, a system architect configured the Cancel...