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Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Presenting suggestions for agents

  • Modul

    Presenting suggestions for agents

    4 Themen

    35 Min.

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Reviewing log files

Team application development

Configuring application Rulesets

Configuring business conditions

Exporting an application

Merging a development Branch

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