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Looking for instructor-led training?
Always-On Outbound Customer Engagement
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Mission
Always-On Outbound Customer Engagement
7 Module
7 Challenges
5 Std. 55 Min.
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Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
Application Development Intermediate
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Mission
Application Development Intermediate
7 Module
7 Challenges
8 Std. 20 Min.
Pega Platform 8.7 -
Take the next step in your journey towards mastering Application Development.
Cross-Sell on the Web Extended
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Mission
Cross-Sell on the Web Extended
1 Mission
6 Module
8 Challenges
13 Std. 20 Min.
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The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
Data Scientist
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Mission
Data Scientist
1 Mission
4 Module
3 Challenges
13 Std. 10 Min.
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Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio. Prediction Studio is the dedicated workspace for...
Decisioning Consultant
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Mission
Decisioning Consultant
4 Missions
2 Module
1 Challenge
1 day 30 Min.
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Gain greater understanding of the key features, capabilities, and benefits of Pega Customer Decision Hub. Learn how Pega Customer Decision Hub uses...
Deployment Manager for 1:1 Customer Engagement
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Mission
Deployment Manager for 1:1 Customer Engagement
5 Module
5 Challenges
4 Std. 37 Min.
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Learn how to leverage the out-of-the-box application pipelines that Deployment Manager provides to include branch merging, application packaging...
Deployment Manager for DevOps
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Mission
Deployment Manager for DevOps
8 Module
3 Challenges
5 Std. 44 Min.
Pega Platform 8.6 -
Learn how to use DevOps to reduce the time to market for new features without compromising quality or end-user experience. With DevOps, as with Pega...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Module
3 Challenges
2 Std. 35 Min.
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Cloud Essentials
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Mission
Pega Cloud Essentials
3 Module
2 Std.
Cloud -
Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...
Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
3 Module
4 Challenges
2 Std. 35 Min.
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...