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Pega Customer Service Implementation

  • Mission

    Pega Customer Service Implementation

    6 Missions

    6 Module

    2 days 15 Std. 27 Min.

    Pega Customer Service '23 Visible to: All users
  • In this mission you gain an overview into the history and challenges of contact center leaders and agents. You also learn how Pega Customer Service™...

Pega Diagnostic Center Foundations

  • Mission

    Pega Diagnostic Center Foundations

    4 Module

    3 Std. 25 Min.

    Visible to: All users
  • Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...

Pega Digital Messaging

Pega Email Bot Foundation

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Module

    8 Std. 45 Min.

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Government Platform Core Concepts

Pega Knowledge

  • Mission

    Pega Knowledge

    6 Module

    4 Challenges

    5 Std. 25 Min.

    Visible to: All users
  • In this mission, you will become familiar with the benefits of content authoring and management with Pega Knowledge. Learn how to import content, work...

Pega Lead System Architect Readiness Assessment

  • Mission

    Pega Lead System Architect Readiness Assessment

    30 Min.

    Pega Platform 8.3 Visible to: All users
  • This assessment checks knowledge on more advanced configuration topics such as Mobility, Performance, and Authentication.

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Module

    1 Std. 38 Min.

    Pega Platform 8.4 Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Pega NLP Essentials

  • Mission

    Pega NLP Essentials

    3 Module

    4 Challenges

    2 Std. 25 Min.

    Visible to: All users
  • Better understand the key features and benefits of Pega Natural Language Processing (NLP). Use Pega NLP to analyze and extract meaningful information...

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