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Decision tables and trees
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Modul
Decision tables and trees
4 Themen
35 Min.
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Design system history and definition
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Modul
Design system history and definition
3 Themen
41 Min.
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This module explores how design systems evolved, defines what a design system is, and clarifies misconceptions. The module also introduces the basic...
Determination of user and business needs
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Modul
Determination of user and business needs
4 Themen
47 Min.
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Determining user and business needs
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Modul
Determining user and business needs
4 Themen
47 Min.
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Identifying duplicate Cases
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Modul
Identifying duplicate Cases
1 Thema
10 Min.
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Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Sending emails during Case processing
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Modul
Sending emails during Case processing
1 Thema
15 Min.
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Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...
eBusiness Services
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Modul
eBusiness Services
4 Themen
40 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Enriching data with third party providers
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Modul
Enriching data with third party providers
2 Themen
20 Min.
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Integration errors
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Modul
Integration errors
3 Themen
30 Min.
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Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Escalating late work
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Modul
Escalating late work
1 Thema
10 Min.
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Set a passed deadline interval with both Urgency adjustments and escalation Actions to drive late work to completion.