Skip to main content

Search

Looking for instructor-led training?

Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Module

    5 Challenges

    6 Std. 5 Min.

    Für alle Benutzer sichtbar
  • Continue learning about case management using Pega Platform™.

Approving cases with an authority matrix

  • Modul

    Approving cases with an authority matrix

    2 Themen

    25 Min.

    Für alle Benutzer sichtbar
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Kaskadierende Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

Debugging system performance

  • Modul

    Debugging system performance

    4 Themen

    1 Std. 15 Min.

    Für alle Benutzer sichtbar
  • Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...

Decision tables and trees

  • Modul

    Decision tables and trees

    7 Themen

    1 Std. 40 Min.

    Für alle Benutzer sichtbar
  • Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Duplicate and temporary cases

  • Modul

    Duplicate and temporary cases

    4 Themen

    30 Min.

    Für alle Benutzer sichtbar
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Extending service-level agreement configurations

  • Modul

    Extending service-level agreement configurations

    4 Themen

    40 Min.

    Für alle Benutzer sichtbar
  • In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Flow action processing

  • Modul

    Flow action processing

    4 Themen

    35 Min.

    Für alle Benutzer sichtbar
  • In Pega Platform™, you can add pre- and post-processing actions to a flow action to manipulate data. These actions enable you to add related tasks to...

Managing concurrent case access

  • Modul

    Managing concurrent case access

    4 Themen

    30 Min.

    Für alle Benutzer sichtbar
  • Learn how Pega Platform manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production...

Measuring system performance

  • Modul

    Measuring system performance

    5 Themen

    1 Std. 25 Min.

    Für alle Benutzer sichtbar
  • Pega Platform™ provides tools to evaluate application performance through performance statistics and events. Performance statistics help you...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice