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Case Management Intermediate

  • Mission

    Case Management Intermediate

    5 Module

    5 Challenges

    6 Std. 5 Min.

    Für alle Benutzer sichtbar
  • Continue learning about case management using Pega Platform™.

Assessing application performance

  • Challenge

    Assessing application performance

    2 Aufgaben

    10 Min.

    Für alle Benutzer sichtbar
  • The Human Resources (HR) department has noticed that the open positions screen of the candidate case type has been loading the list of positions...

Case-Genehmigungen mit einer Zuständigkeitsmatrix konfigurieren

Configuring case locking

  • Challenge

    Configuring case locking

    1 Aufgabe

    10 Min.

    Für alle Benutzer sichtbar
  • At TGB, candidates applying for an open position are interviewed by three to six existing employees. Each interviewer can independently rate a...

Configuring flow action pre- and post-processing

  • Challenge

    Configuring flow action pre- and post-processing

    2 Aufgaben

    20 Min.

    Für alle Benutzer sichtbar
  • Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

Configuring parallel processing

  • Challenge

    Configuring parallel processing

    4 Aufgaben

    20 Min.

    Für alle Benutzer sichtbar
  • At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

Creating reports that combine data from multiple classes

  • Challenge

    Creating reports that combine data from multiple classes

    2 Aufgaben

    30 Min.

    Für alle Benutzer sichtbar
  • The business partners in the Human Resources (HR) department request two reports.

    The first report must track the progress of candidate cases...

Deploying a mobile app for Pega Platform

  • Challenge

    Deploying a mobile app for Pega Platform

    2 Aufgaben

    30 Min.

    Für alle Benutzer sichtbar
  • The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...

Overriding case urgency

  • Challenge

    Overriding case urgency

    1 Aufgabe

    10 Min.

    Für alle Benutzer sichtbar
  • Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

Reviewing log files

  • Challenge

    Reviewing log files

    2 Aufgaben

    15 Min.

    Für alle Benutzer sichtbar
  • During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...

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