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Creating Customer Service data sources

  • Modul

    Creating Customer Service data sources

    1 Thema

    10 Min.

    Visible to: All users
  • You use Customer Service data sources to add external data objects into the Pega Customer Service application. Within data sources, you can specify...

Customer Service for Constellation troubleshooting

  • Modul

    Customer Service for Constellation troubleshooting

    5 Themen

    1 Std. 5 Min.

    Pega Customer Service '23 Visible to: All users
  • This module covers scenarios for resolving issues with Pega Customer Service for Constellation, providing guidance to the user on identifying the...

Debugging system performance

Decision tables and trees

Defining a reporting strategy

Defining the authentication scheme

Defining the authorization scheme

Deployment Manager

  • Modul

    Deployment Manager

    4 Themen

    38 Min.

    All Products Visible to: All users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Team application development

Designing for specialization

We'd prefer it if you saw us at our best.

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