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Setting Case Status

Examining the Case Type Backlog

Collaborating with Pulse and Tags

Collaborating in Spaces and Pulse

  • Challenge

    Collaborating in Spaces and Pulse

    3 Aufgaben

    10 Min.

    Pega Platform 8.8 Visible to: All users
  • Throughout the case lifecycle of the GoGoRoad application, members of the CSR team must stay in contact with one another. One of the most efficient...

Configuring cascading approvals with an authority matrix

Configuring a cascading approval with a reporting structure

Control the workflow based on business context

Creating a child case

Sending emails during Case processing

Escalating late work

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