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Pega Digital Messaging

  • Mission

    Pega Digital Messaging

    7 Module

    5 Challenges

    3 Std. 54 Min.

    Pega Customer Service 8.6 Für alle Benutzer sichtbar
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Circumstancing

  • Modul

    Circumstancing

    4 Themen

    55 Min.

    Pega Platform 8.2 Für alle Benutzer sichtbar
  • Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

Circumstancing case processing

Creating a case from email

  • Modul

    Creating a case from email

    2 Themen

    20 Min.

    Für alle Benutzer sichtbar
  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Creating a Pega Platform application

Debugging and performance

  • Modul

    Debugging and performance

    11 Themen

    3 Std.

    Pega Platform 8.2 Für alle Benutzer sichtbar
  • Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...

Debugging system performance

Deployment Manager

  • Modul

    Deployment Manager

    4 Themen

    38 Min.

    All Products Für alle Benutzer sichtbar
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Measuring system performance

Promoting rule reuse with relevant records

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