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Data and Integration Intermediate

Pega Voice AI

  • Mission

    Pega Voice AI

    7 Module

    2 Std. 25 Min.

    Pega Customer Service 8.7 Für alle Benutzer sichtbar
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Robotic Solution Development for Citrix

  • Mission

    Robotic Solution Development for Citrix

    3 Module

    3 Challenges

    3 Std. 35 Min.

    Pega Robotic Automation 19.1 Für alle Benutzer sichtbar
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Accessing a Pega application using the Pega API

Accessing PDF data with automations

  • Challenge

    Accessing PDF data with automations

    5 Aufgaben

    15 Min.

    Pega Robotic Automation 19.1 Für alle Benutzer sichtbar
  • The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...

Adding a new property to an existing entity

  • Challenge

    Adding a new property to an existing entity

    4 Aufgaben

    20 Min.

    Für alle Benutzer sichtbar
  • U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...

Adding an external data source to a data type

Managing Application Settings

Configuring error handling for data pages

Creating a SOAP connector

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