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5 Std. 20 Min.
Continue learning about case management using Pega Platform™.
2 Std. 25 Min.
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
3 Std. 35 Min.
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
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