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Managing application access

Application security

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    Application security

    2 Themen

    30 Min.

    Für alle Benutzer sichtbar
  • Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.

Inviting users to an application

Best practices for keeping your Pega applications running smoothly

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    Best practices for keeping your Pega applications running smoothly

    3 Themen

    25 Min.

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  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using Pega Community, guardrails, and...

Configuring security policies

Tracking and auditing changes to data

Digital messaging

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    Digital messaging

    4 Themen

    30 Min.

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  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Email bot cases and responses

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    Email bot cases and responses

    2 Themen

    25 Min.

    Pega Platform 8.7 Für alle Benutzer sichtbar
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Email Manager portal

  • Modul

    Email Manager portal

    5 Themen

    55 Min.

    Pega Platform 8.7 Für alle Benutzer sichtbar
  • The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...

Intelligent routing

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    Intelligent routing

    4 Themen

    1 Std.

    Pega Platform 8.7 Für alle Benutzer sichtbar
  • Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

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