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Case Management Intermediate

Approving cases with an authority matrix

  • Modul

    Approving cases with an authority matrix

    2 Themen

    25 Min.

    Pega Platform 8.2 Für alle Benutzer sichtbar
  • Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to...

Configuring cascading approvals with an authority matrix

Decision tables and trees

  • Modul

    Decision tables and trees

    7 Themen

    1 Std. 40 Min.

    Für alle Benutzer sichtbar
  • Decision tables and decision trees are fundamental to enforcing business decisions. You can use these decision rules in flows, routers, activities...

Duplicate and temporary cases

  • Modul

    Duplicate and temporary cases

    4 Themen

    30 Min.

    Pega Platform Für alle Benutzer sichtbar
  • Learn how to configure the search duplicate cases feature to identify duplicate cases in the system. This feature allows users to decide which case is...

Extending service-level agreement configurations

Flow action processing

Managing concurrent case access

Mobile apps for Pega applications

Offline processing for mobile apps

  • Modul

    Offline processing for mobile apps

    7 Themen

    1 Std. 20 Min.

    Pega Platform 8.2 Für alle Benutzer sichtbar
  • Pega PlatformTM provides the support for offline processing in mobile apps. Offline-enabled mobile apps allow users to create cases and work on...

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