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Looking for instructor-led training?
5 Std. 44 Min.
Learn how to use DevOps to reduce the time to market for new features without compromising quality or end-user experience. With DevOps, as with Pega...
3 Std. 54 Min.
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
4 Std. 25 Min.
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Create scenario tests to perform testing based on real-world use cases. Scenario tests incorporate multiple rules, testing how these rules work...
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
This module outlines the concepts, importance, and the implementation of DevOps practices.
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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