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Customer Service Developer

  • Mission

    Customer Service Developer

    1 Mission

    6 Module

    6 Challenges

    12 Std. 50 Min.

    Für alle Benutzer sichtbar
  • In this course, students learn how to customize a Pega Customer Service™ application. Students will use Dev Studio to create customer composite tabs...

Pega Call

  • Mission

    Pega Call

    6 Module

    2 Std. 40 Min.

    Für alle Benutzer sichtbar
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Module

    4 Challenges

    2 Std. 35 Min.

    Für alle Benutzer sichtbar
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

  • Mission

    Pega Customer Service Foundation

    4 Module

    3 Challenges

    2 Std. 15 Min.

    Für alle Benutzer sichtbar
  • Gain experience with several products that are a part of Pega Customer Service™. You see how Pega Customer Service uses artificial intelligence (AI)...

Pega Sales Automation Foundation

  • Mission

    Pega Sales Automation Foundation

    6 Module

    5 Challenges

    2 Std. 35 Min.

    Für alle Benutzer sichtbar
  • Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...

Sales Automation Low-Code Developer

  • Mission

    Sales Automation Low-Code Developer

    13 Module

    15 Challenges

    5 Std. 55 Min.

    Für alle Benutzer sichtbar
  • In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

System Architect

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