Looking for instructor-led training?
1 Std. 45 Min.
This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
6 Std. 45 Min.
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...
24 Std. 55 Min.
Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
2 Std. 45 Min.
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
2 Std. 35 Min.
Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
2 Std. 15 Min.
Gain experience with several products that are a part of Pega Customer Service™. You see how Pega Customer Service uses artificial intelligence (AI)...
Pega Sales Automation™ shifts the paradigm of sales and sales coaching from reactive to proactive, and from instinct-driven to insight-driven. The...
5 Std. 20 Min.
In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...
51 Std. 25 Min.
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and...
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