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Business Agility in 1:1 Customer Engagement

  • Mission

    Business Agility in 1:1 Customer Engagement

    3 Module

    1 Challenge

    1 Std. 45 Min.

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  • This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...

Cross-Sell on the Web

  • Mission

    Cross-Sell on the Web

    7 Module

    11 Challenges

    6 Std. 45 Min.

    Für alle Benutzer sichtbar
  • Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

Customer Service Developer

  • Mission

    Customer Service Developer

    1 Mission

    6 Module

    6 Challenges

    13 Std.

    Für alle Benutzer sichtbar
  • In this misson, students learn how to customize a Pega Customer Service™ application. Students use Dev Studio to create customer composite tabs...

Decisioning Consultant

  • Mission

    Decisioning Consultant

    2 Module

    1 Challenge

    4 Missions

    24 Std. 55 Min.

    Für alle Benutzer sichtbar
  • Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...

Pega Call

  • Mission

    Pega Call

    6 Module

    2 Std. 45 Min.

    Für alle Benutzer sichtbar
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Module

    4 Challenges

    2 Std. 35 Min.

    Für alle Benutzer sichtbar
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Sales Automation Foundation

Sales Automation Low-Code Developer

  • Mission

    Sales Automation Low-Code Developer

    12 Module

    13 Challenges

    5 Std. 20 Min.

    Für alle Benutzer sichtbar
  • In this mission, you learn about cases and data in a Pega Sales Automation™. Upon completion, you can create a Pega Sales Automation application...

System Architect

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