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In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...
Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...
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