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The Payroll Department at TGB reports that some employees enter an incorrect bank name when enrolling in direct deposit. The payroll department...
TGB sends an email to a candidate to extend an offer of employment. TGB company policy gives the candidate 72 hours to respond to the offer. However...
As a part of the onboarding process, TGB sends an email that provides the employment start date to each new employee and contractor. This email also...
Human Resources (HR) business partners create benefits enrollment and employee evaluation cases on behalf of TGB employees. To ensure that they create...
In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...
As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...
The HR department wants to allow new employees to enroll in a health insurance plan on their first day of employment. To ensure that new employees can...
The Human Resources (HR) department wants to allow HR business partners to update the start date for an employee while the onboarding case is open. If...
GoGoRoad wants to allow customers to create an assistance request case from their mobile device. Customize the User mobile app channel to design a...
GoGoRoad's customer experience team wants to provide mobile users with a mobile-oriented interface to present nearby service providers. Instead of...
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